Digital Participation Policy

In accordance with the competencies of the Ministry of Transport, Communications, and Information Technology as per Royal Decree No. (90/2020) concerning the necessary measures to achieve cooperation and coordination between the units of the governmental apparatus and other public legal entities, as well as with the private sector, regarding telecommunications and information technology projects, the ministry has prepared a Digital Participation Policy document. The aim is to establish a culture and practices of digital participation within the units of the governmental apparatus, enabling stakeholders to participate in decision-making processes and express opinions on the development of policies, laws, regulations, and the enhancement of government services through digital channels managed by these units.

Government administrative units are obligated to adhere to the following provisions:

- Adopt digital participation as a strategic tool to improve communication and enhance participation in government decision-making processes.

- Provide effective and fair participation opportunities for stakeholders, especially in matters related to public services.

- Establish a digital participation page on the main website of the unit in both Arabic and English languages.

- Identify the digital participation tools and channels used, ensuring their availability and accessibility.

- Clarify privacy and digital security policies, outlining actions to be taken in case of privacy or digital security breaches, as well as permissible data and information usage requirements for online sharing.

Link to the policy documant.pdf (mtcit.gov.om)

Contact Information

The Ministry of Transport, Communications, and Information Technology welcomes your feedback on the Digital Participation Policy or any other matter. We are happy to receive your inquiries or comments via email: info@mtcit.gov.om.