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Digital Transformation

Explore Opportunities in Oman's Growing Tech and Innovation Ecosystem

Digital Transformation
Digital transformation is a key enabler to achieve the targets of Oman Vision 2040 and supports the creation of a flexible, innovative, and future-making government apparatus. Based on this, the Ministry of Transport, Communications, and Information Technology has embarked on implementing the National Program for Government Digital Transformation (Tahawul) after its approval by the esteemed Council of Ministers in July 2021. Tahawul is one of the executive programs of the National Digital Economy Program, where a comprehensive national roadmap for government digital transformation has been drawn up, and a framework has been prepared to ensure governance and speed of execution.

News

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Cybersecurity as a Service (CaaS) for Small and Medium Enterprises (SMEs)
Cybersecurity as a Service (CaaS) for Small and Medium Enterprises (SMEs)

Sector:Cybersecurity

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Quantum Cybersecurity Center
Quantum Cybersecurity Center

Sector:Cybersecurity

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Cybersecurity Operations Center with Artificial Intelligence (AI SOC)
Cybersecurity Operations Center with Artificial Intelligence (AI SOC)

Sector:Cybersecurity

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Services

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Cybersecurity as a Service (CaaS) for Small and Medium Enterprises (SMEs)
Cybersecurity as a Service (CaaS) for Small and Medium Enterprises (SMEs)

Sector:Cybersecurity

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Quantum Cybersecurity Center
Quantum Cybersecurity Center

Sector:Cybersecurity

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Cybersecurity Operations Center with Artificial Intelligence (AI SOC)
Cybersecurity Operations Center with Artificial Intelligence (AI SOC)

Sector:Cybersecurity

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Projects

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Cybersecurity as a Service (CaaS) for Small and Medium Enterprises (SMEs)
Cybersecurity as a Service (CaaS) for Small and Medium Enterprises (SMEs)

Sector:Cybersecurity

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Quantum Cybersecurity Center
Quantum Cybersecurity Center

Sector:Cybersecurity

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Cybersecurity Operations Center with Artificial Intelligence (AI SOC)
Cybersecurity Operations Center with Artificial Intelligence (AI SOC)

Sector:Cybersecurity

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Initiatives

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13th MTCIT Media Press Conference
13th MTCIT Media Press Conference

Event Date:12 January 2026

Time:10:00 AM

Summary:press conference

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COMEX: Global Technology Show
COMEX: Global Technology Show

Event Date:08 September 2025

Time:11:00

Summary:Technology Show

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MTCIT 2025 Strategic Execution Plan
MTCIT 2025 Strategic Execution Plan

Event Date:23 January 2025

Time:8:00

Summary:Press Conference

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Events

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The regulatory framework for digital transformation Government
The regulatory framework for digital transformation Government

Date Issued:13 April 2025

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Regulations

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Digital Transformation Annual Report 2023
Digital Transformation Annual Report 2023

Year:2023

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Digital Transformation Annual Report 2024
Digital Transformation Annual Report 2024

Year:2024

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Annual Report 2024
Annual Report 2024

Year:2024

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Annual Reports

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Digital Transformation Annual Report 2023
Digital Transformation Annual Report 2023

Year:2023

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Digital Transformation Annual Report 2024
Digital Transformation Annual Report 2024

Year:2024

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OTSB Annual Report 2024
OTSB Annual Report 2024

Year:2024

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Common FAQ

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It is a program aimed at transitioning to a knowledge-based economy and achieving access to a safe, advanced, and easily accessible digital Omani society.

  • Centralized government platform for complaints and suggestions.
  • Accurate data enabling planning, decision-making, and future forecasting.
  • Technical infrastructure, integration, and interconnectivity between institutions.
  • Central dashboard for monitoring service performance and revenues.
  • Reduced environmental impact due to congestion and service delivery requirements.
  • Smart services and an exceptional user experience.
  • Unified national portal for e-services.
  • Centralized contact and service center.
  • Security, transparency, and citizen satisfaction.
  • Platform for measuring individual, institutional, and financial performance.
  • Shared core digital solutions.
  • Simplified and proactive government procedures.
  • Encouraging local and foreign investments and improving the business environment.

  • Commitment to digital integration with the main national data sources to avoid duplication.
  • Making public data available within the institution and publishing it as open data via the national open data platform and the institutional e-portal.
  • Compliance with e-government technical standards and achieving advanced levels of adherence.
  • Diversifying service request channels through multiple digital access points and integrating with the “Omanna” e-services portal and mobile applications at minimum.
  • Using electronic authentication issued by the National Center for Electronic Authentication to access digital channels.
  • Aligning with national shared infrastructure to reduce costs and improve operational productivity.
  • Documenting services and administrative procedures clearly and accurately in approved electronic formats.
  • Redesigning and improving administrative procedures and business models before offering them digitally.
  • Forming an internal committee for digital transformation linked to the top management to oversee implementation.
  • Periodic review of the digital transformation plan, preparing progress reports, and continuous improvement proposals.
  • Prioritizing the use of ICT and modern technologies to enable all internal operations and provide e-services.
  • Providing service tracking features and dashboards for beneficiaries to monitor process status.
  • Avoid requesting official data/documents previously issued by any government entity except in rare necessary cases.
  • Integration with electronic authentication to ensure electronic signing of transactions.
  • Alignment with national digital transformation directives and using email for electronic communication.
  • Coordination with the Ministry of Transport, Communications, and IT when planning to implement digital projects, initiatives, systems, solutions, and applications.
  • Adherence to standards for operating the unified national government e-services portal, developed by the Ministry, including implementing modern digital practices and shared services.

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