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Policies and Governance

Explore Opportunities in Oman’s Growing Tech and Innovation Ecosystem

The Policies and Governance Sector at the Ministry of Transport, Communications and Information Technology in the Sultanate of Oman is responsible for establishing legislative and regulatory frameworks to ensure transparency and efficiency in the performance of the information and communications technology (ICT) and postal sectors. This includes the development of policies and legislation, the promotion of compliance, and the achievement of integration among relevant entities, in addition to upholding the principles of integrity and accountability. These efforts come within the framework of supporting digital transformation and achieving the objectives of Oman Vision 2040.
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MTCIT Hosts Workshop on Data Governance

Date Published: 27 May 2025

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MTCIT Issues National Data Governance Framework

Date Published: 15 January 2025

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MTCIT Issues Data Protection Policy

Date Published: 12 August 2024

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MTCIT 2025 Strategic Execution Plan

Event Date: 2025-01-23

Time: 8:00

Services

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Cloud and Hosting Services

Target Audience: Data Centers and Technology & Cloud Service Providers

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Security Assessment Services

Target Audience: Data Centers and Technology & Cloud Service Providers

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Managed Security Services

Target Audience: Government and Corporate Entities

Policies

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IT Governance Policy

Date Published: 01 January 2018

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Information Security Management Policy

Date Published: 01 September 2019

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ICT Services Continuity Policy

Date Published: 01 April 2020

Frameworks

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Cloud Governance Framework

Version: 1

Updated: 2017

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IT Risk Management Framework

Version: 1

Updated: 2017

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Information Security Management Framework

Version: 1

Updated: 2019

Guidelines

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Cybersecurity Governance Guideline

Target Audience: N/A

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Guideline for Basic Information Security Controls

Target Audience: N/A

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Guideline for Security Classification of Data and Information Systems

Target Audience: N/A

Standards

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Government Database Security Standards

Effective Date: 2020-04-05

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The administrative standards for managed IT services

Effective Date: 2025-07-01

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Standards and procedures for developing government applications in Oman

Effective Date: 2023-01-01

Common FAQ

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This document provides definitions of the key governance terms used for the governance of IT services, technologies, and systems within the administrative units of the State. Arabic Version/ English Version

A set of laws, rules, and procedures aimed at achieving quality and excellence in institutional performance by selecting the correct and effective methods and practices for managing organizations and achieving their objectives.

  • To provide a clear understanding of the best ways and methods to manage IT assets within the organization.
  • To define the vision and direction for current and future investments in IT activities within the organization, whether related to purchasing new software, services, or IT hardware.
  • To track, measure, and manage IT risks within a well-regulated environment of rules and regulations.
  • To guide senior management in institutions on how to set and measure key performance indicators (KPIs) to periodically assess the performance of IT assets.
  • To ensure that roles and responsibilities are distributed through well-structured organizational frameworks that enable accountability and transparency.

    Type of Publication

    Description

    Applicability

    Law

    (A legislation, system, any Royal Decree or Royal Order of a legislative nature, as well as all regulations, rules, and legislative orders issued pursuant to any law. It is mandatory for all those to whom it applies.)

    Mandatory

    Executive Regulation

    (A set of detailed provisions and texts that complement and interpret the provisions of the law, issued by the executive authority for the purpose of implementing the law.)

    Mandatory

    Policy

    (A document that outlines the general directions for decision-making and necessary actions, as well as the delegation of authority and responsibilities to relevant stakeholders.)

    Mandatory

    Policy Framework

    (A reference model that includes tasks, processes, tools, and templates used to manage a specific scope of work.)

    Non-mandatory

    Standards

    (A document that specifies the requirements, specifications, and characteristics that must be adhered to in order to manage operations and deliver services at the required level of quality.)

    Mandatory

    Guideline

    (A set of recommendations or instructions that explain how to implement or apply policies using recognized best practices.)

    Non-mandatory

    Circulars

    (An announcement through which mandatory governance directives are communicated to the sector.)

    Mandatory


IT Governance regulates the use of IT services to maximize the return on related investments, while ensuring their secure and efficient use.

 Security and military entities.


General policies are directed to the government sector, including regulatory bodies, while national policies target both the public and private sectors

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Governance Department Contact Info:
Governance@mtcit.gov.om