Government Digital Transformation Program
Summary: ––
The Government Digital Transformation Program in Oman (2021–2025) aims to enhance public sector performance through modern technologies and innovation, focusing on improving service quality and simplifying procedures to ensure user satisfaction, while building an integrated digital infrastructure that enables collaboration across government entities, relying on accurate data to support decision-making and future planning, contributing to Oman Vision 2040 by increasing efficiency and transparency, and representing a continuous process toward establishing a smart government that delivers proactive and integrated services.
Excellence in digital services:
Providing smart, simplified, and easily accessible government services while enhancing the user experience.
Empowering national capabilities and managing change:
Building the skills of national staff and enhancing the culture of innovation and digital transformation within institutions.
Efficiency in infrastructure and digital solutions:
Developing technical infrastructure, enhancing central systems, and integrating between government entities.
Community engagement and awareness enhancement:
Increasing interaction with the community, raising awareness of electronic services, and promoting the use of digital channels.
