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Framework and tools for change management in government digital transformation


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Digital Transformation

It aims to create a nationally recognized reference framework for change management in government digital transformation, using a common language, unified concepts, and a consistent methodology applied across all government institutions. This reduces the variation in understanding and the multiplicity of change management practices and implementation methodologies. The framework also aims to support governance and enhance impact-based decision-making, ensuring institutions are ready to adapt to digital changes and enabling them to work in harmony as a single government team, led by a shared goal and a unified vision for government digital transformation.

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Target groups

  • Decision-makers in digital transformation initiatives and projects
  • Change managers in digital projects
  • Digital project managers


The framework provides beneficiaries

  • A unified methodology for change management in government digital transformation
  • Comprehensive framework for leading and managing change
  • Guidelines and methodologies that support decision-makers
  • Models and practical tools to support implementation
  • Standards and indicators for measuring impact and monitoring performance

The expected impact of the framework


  • Enhancing the reliability of digital transformation project success
  • Accelerating the achievement of "Transformation" goals within the targets of Oman Vision 2040
  • Enhancing trust in digital government services
  • Building national capacity and readiness for the future
  • Raising spending efficiency and protecting digital investments

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