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Annual Report 2020


Year: 2020

Artificial Intelligence Cybersecurity Digital Industry Digital Infrastructure Digital Transformation Policies and Governance

The Information Technology Authority’s 2020 Annual Report highlights Oman’s continued advancement in digital transformation and ICT development despite the challenges of the COVID-19 pandemic. The report documents progress in expanding telecommunications infrastructure, with high nationwide coverage of 3G and 4G services, growth in mobile and broadband subscriptions, and improvements in service quality. It also emphasizes achievements in e-government, open data, cybersecurity readiness, and digital economy indicators, alongside efforts to strengthen national digital capabilities through training, innovation programs, and support for technology startups and entrepreneurs. Overall, the report reflects ITA’s role in 2020 in building a resilient digital foundation, enhancing government performance, and supporting Oman’s transition toward a knowledge-based and digitally enabled economy.


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