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Terminology of IT Services Governance in State Administrative Units


Date Published: 19 September 2023

Policies and Governance

The document presents a set of terminology related to IT services governance to standardize concepts and enhance shared understanding across government entities. It highlights the importance of governance in regulating the use of modern technologies, reducing associated risks, and ensuring safe and effective utilization of technological investments. It also outlines key governance tools and frameworks—such as policies, standards, and strategies—that define roles, responsibilities, and support decision-making.